Awful Mover--Do not USE!
Christy
Submitted this review about
All Around Vanlines
Review made Live: 10/7/2014 2:07:00 PM
After getting several quotes, we went with this company after they gave us a bid for $3450 to move our belongings. Once they picked our things up, the cost went way up from there. We had to pay an extra $750 for special handling of my 9 year old's small 4 wheeler and my husband's dirt bike--we understood this fee was so they would be 100% taken care of--Nope, we got these two items back with major damage and paint chips on both of them--so much for special handling fee. We opened two boxes right in front of the movers that were empty as we had 3 items totaling about $1000 stolen from us with this company as well as two boxes that never made it to our home. We did manage to get 2 boxes that were not ours and this took 18 days and 4 emails to pick up from our home. We had to be in charge of checking off boxes when they were offloaded as they told us this is OUR responsibility to make sure WE get our own belongings back. Once they were done (& movers yelled at us constantly) we told them we are missing two boxes and items have been stolen. They would not leave until we signed a document stating everything was there even though it wasn't. At this point, we should have called the police and we did not. Melissa at the moving company told us they would take care of the stolen items and get them replaced for us once everything was completed.....30 more days has gone by and this company will NOT return emails or replace what was stolen. They are crooks and I will tell everyone I know to NOT use them. BBB is my next email. I was quoted $3450 and paid $7400 for the move.
