WORST MOVE EVER!!!!
H L
Submitted this review about
Able Moving, LLC
Review made Live: 6/22/2011 10:56:00 PM
RUN RUN RUNXXXdon't walk from these people-run like your possessions and money depended on it, because they do! The only reason they get any stars is that the original crew who loaded me were really good (thanks John), but that was the only good thing.
I got my original quote from Neighbors Moving & Storage. It was for $2108. It took almost 3 weeks for them to deliver my things and the cost skyrocketed to $4847. They charged $100 a roll for shrink wrap and charged me for a mattress cover. There was NO mattress cover on the mattress. They charged me $350 to move the piano and the day of the move the moving crew asked for $400 for "piano moving." When I showed them the receipt where I paid $350 for the move they didn't say anything else about the money, but told me that they needed more men to get the piano upstairs and another crew would be here in a couple of hours. Big shock, no one ever showed up. My piano is still sitting in the downstairs hallway and Tracie at Able said that because I refused to pay for the piano moving they would not do anything further for me.
They showed up to deliver at 7 pm and finally quit for the night after 1 am. They said they'd be back in the AM to complete the move. They were supposed to be here at 7 am, and I could see them sitting in their truck from my apartment window. When I called them after 8 am to see when they were coming up I was told they'd just woken up. Why lie about something so petty?
They broke and/or damaged several items, some irreplaceable, SCREAMED at me when I pointed it out and the company is not willing to do anything about the damaged items. They invited me to complain to whoever I wanted and have no interest in resolving the situation.
They do not answer phone calls, and promise things that they do not deliver. They provided me with the WORST MOVING EXPERIENCE of my life and it's not done yet.
