Name should change to ALL YOU DON'T MOVE
Gina (Confirmed)
Submitted this review about
ALL YOU CAN MOVE
Review made Live: 1/9/2013 2:08:00 PM
I chose this company based on reviews and cost but I did not know that their sales team told so many lies.
I chose to move between 8 and 11am on a Saturday. I received a call around 10 stating that there was an issue with the truck (1st lie) and that they would call me back in 5 minutes (2nd lie) and let me know if that crew could make it or it they needed to send a new crew between 11 and 1. I did not receive a call nor did a new crew show up. I called and left a message at 1 and called again at 2 and left another message. I received a call back stating that I sent an email to the driver (3rd lie) stating that I wanted to cancel my move. WT...??? I told the sales guy to forward me that email, well of course he could not b/c I never sent an email, so then he told me that when the driver called I told them to cancel the move. (4th lie) He told me that he would send the next crew within the hour which would be around 4pm. I received a call from the driver stating that they were 30 minutes away (5th lie). I waited an hour and then received a call from the sales guy telling me that they would need to cancel because the driver had a family emergency (6th lie). He said for the inconvenience that they would add a 3rd person to the crew (7th lie). They showed up the next morning with only 2 guys. Oscar was the foreman and he was great, but the guy that was with him used my bathroom in my new house, not a problem, but he did not ask (problem 1) and he did not wash his hands (problem 2). So not you are moving my items with nasty hands.
I would not recommend this company to my worst enemy. I called and spoke to what they told me was the Manager and he was not concerned at all with the hassle that they put me through.
WARNING: Do no use this company as I have learned a lesson in that you get what you pay for. BTW the truck is an old (2 Men and a Truck) truck, next time I will pay the higher rate to get better service!!
XXXCustomer Confirmed by photo of signed order form for company AjW-1/08/13 --
