Cost and Timing
Sue Sullivan
Submitted this review about
A professional Movers
Review made Live: 10/8/2009 6:20:00 PM
A representative came and walked through my house, then quoted a cost of $1500, including packing materials. When packers arrived, I was told I had to pay in cash before they left that day. When delivery was made (7 hours late), I was told I had to pay an additional $700 or they woudln't unload my things. I showed the men a copy of the original quote as well as a receipt for the $1500 in cash but they insisted that was to packing only - the delivery was an additional cost. The person who assured me I could reach her at the office was gone and did not leave any instructions for hwo to reach her. Because I needed my things I finally paid the additional $700,which was then $770 because they charged an additional 10% for me to use my credit card since I didn't have cash.
Adding insult to injury, the packers completely "forgot" to pack the clothes in two closets from under th sink in the bathroom.
When I tired to call the office the next day (and several times within the following two weeks), the phone wasn't answered. I left a message about some missing items and e-mailed them, but they never responded.
I will never use them again.
