A Team Moving & Storage
D Davenport
Submitted this review about
A Team Moving and Storage
Review made Live: 6/5/2013 11:49:00 PM
Using A Team Moving & Storage was one of the worst experiences of my life! They are duplicitous in every way. Lots of hidden up-charges. Their estimator had complete access to my apartment and everything in it, yet we were charged more for "additional items". When taking inventory, some items were marked as damaged and loaded onto their truck before I could ever see it to agree or disagree. Their inventory list contained items I do not even own. The movers showed up in an appropriate 24' moving truck, but then ridiculously tried to deliver to my Chicago address in an 18-wheeler, and charged an additional $500 to "shuttle" the items in a smaller truck. And on top of all that they lost and damaged my furniture. The red tape you have to go through to file a claim for lost / damaged items is ridiculous and very time consuming. Their in-office move coordinator was rude and avoided my phone calls and emails. They have an alert against them and a "D" rating on the Better Business Bureau site. Wish I'd done my research before hiring them. Think twice, and then think twice again before using this company!
