Lied about cost, moving time and delivery. First quoted $900, when delivered, wanted $1,900 and then wouldn't take American Express, when they're setup to do so and wouldn't accept; They had our items hostage.
Lost 2 boxes:
It's been 2 months and still no resolution. Have called them over 18 times in two months and everyday is same story "oh your boxes will be delivered to you via FedEx tomorrow. Total loss value $3,500.
Delivery was late by 2.5 Weeks:
Agreed on contract and paper that delivery was to be for certain date. On agreed delivery date, get call from driver saying it'll be 2.5 weeks before we would see out boxes/items.
11 Damaged Items:
By the time the items arrived; 11 items broken/damaged. 1 antique doffee table, 1 crib, 1 stroller, 2 end tables. 2 lamps, 1 mirror, & 3 desk lamps. Total loss value: $2,700
Lied about refund:
Agreed that they were late by 2.5 weeks and agreed to pay $200 refund; that was 2 months ago. Everytime we called, "oh, we'll credit your account". A week later; "oh, we couldn't, so we mailed you the check". 2 weeks later "oh, it's was on the accountant's desk", 3 weeks later. "oh, it should have arrived". Basically, liars.
Don't ever ever use this worst moving company, ever!
