Poor packing, disorganized office
Steve
Submitted this review about
2 men and a truck
Review made Live: 12/29/2009 4:49:00 PM
The driver was excellent. He arrived on time, and carefully pack the truck. Everything looked great. But the office was confused over our arrival date even through we clearly stated when our new location would be available for unloading. As a result they had to unload our stuff and reload it onto another truck. That was were the trouble began. They had taken our boxes that were marked fragile and put them on the bottom, and then jammed stuff to the celing on top of them, crushing them. We lost several personal items that could not be replaced, smashed. The same driver delivered the items, apolgized for their condition, and stated that he would not have packed that high and carelessly. He was great, but the office was confused and disorganized, and whoever repacked the truck must have taken packing lessons from a gorilla.
