Two Men and a Truck Nightmare
Shannan
Submitted this review about
Two Men And A Truck
Review made Live: 3/2/2015 10:46:00 PM
If I could give this company a 0 I would. The worst. Two of the four workers complained about a delay in pay because our move wasn't a direct move (our stuff was being stored until we could settle on our new house) and then they indicated they might not finish the job. They dropped boxes and furniture in front of us. They did damage to almost all of our furniture. Packed a lot of our breakables together in a pile on a few sheets of the newspaper they use instead of wrapping breakables individually. They packed heavy breakables on top of more fragile breakables causing them to break. They can't find some of our stuff, like our 60" TV, levels, bedding and other stuff. We have a lot of missing stuff and probably more than we even know right now, we will probably realize something it missing months from now when we go to look for it and realize it is not there. There is no way to tell for sure since they did not do an inventory when loading our stuff and failed to weigh one of the trucks. Two boxes of stuff that isn't ours was delivered to us and has never been retrieved by the company. I found CDs in our outside grill. Contents of boxes scattered. They packed unwrapped pictures in a big wardrobe box with fishing poles, box of ornaments, curtain rods, closet rods and other things causing damage to them. They didn't have an inventory for me to sign and didn't weigh one of the trucks. They have produced no damage sheet with my signature on it. When I contacted corporate I was told "franchises are their own entities and make the final decision" in regards to a settlement for our losses. Leaving me with no confidence in the "Two men and a truck" name. I definitely felt they were NOT "movers that care". Not only would I not recommend this company but I will be sure to share my horrible experience. Moving is stressful enough as it is but dealing with this company made it a nightmare.
