I had them move my things from Maryland to Florida. They collected 10% of the initial quote upfront to secure the date and delivery was 3-15 business days. On the day of the move, they never showed up nor called to say why. When i eventually got across to them, they said their truck broke down and would have to reschedule. They came the next day but the representative came with another paper work that said estimated delivery was 7-21days. I said i was not longer interested in the move, the rep said i would lose my 10% deposit and would also be charged $300 for cancelation. I had to go ahead with the move to avoid losing my money. Now it is more than 21days and i was rudely informed that my things are still in maryland. The person on the phone said their policy is 45business days, am still expecting the document that says such as the paper work i have with me says 3-15 business days and the other says 7-21business days. I have asked for a copy which am yet to get and when i call, the person that picks up the phone says they are busy and would send it when they are free.
