I was pleased to be contacted by Mayflower. From day 1 my husband insisted we used a major company rather than these other types of fly by night companies..With that being said our move to Nashville was without a hitch. I happen to own a lot of super heavy old furniture and fragile knick-knacks. So, I was concerned about the items being destroyed by anyone. However, while scheduling my move I was put at ease by the rep informing of the insurance and process(Mayflower guaranteed if anything was broken they would replace it free of charge...other movers offered only $0.60 cents a pound)...look into it. Once they arrived on move day everything went really smooth. They were on-time and very careful with my things. After the journey there the movers continued to have the same friendly attitude and great work ethics. All of my items arrive just as they left. Thank you Mayflower!