Poor Customer Service, Fraud, Unprofessional
Robin
Submitted this review about
Low Cost Moving
Review made Live: 7/9/2014 2:59:00 AM
UNPROFESSIONAL COMPANY!!!!!! This is the first Woman I spoke with.
Nikki Prescott
Sales Manager
LOW COST MOVING
1-888-598-6562 Ext. 972-752-7830
Main office 888-811-0072
nikki@mylowcostmoving.com
MARIA IS THE ASSOCIATE WHOM HANDLED ME INCORRECTLY! Very unprofessional After money received. This company is a Fraud. They don't have accurate time frame for your delivery. They paint a false picture of professionalism until you make a deposit. Once they have your card info and money they send anyone out to get the job done. This company is unprofessional. The men sent to my home was not prepared didn't have the tools to do the job. They arrived hours late to attempt to leave pieces behind on the job as if they truly couldn't do the move. I was very uncomfortable with the mover. He was not professional and came off as a ripoff. Follow your instincts. When the man refuse to move most of the things to be shipped. The company refuse to give a REFUND! He never attempted to do the job. Went back and forth arguing As if we were not Customers! When attempted to reach the Company for Refund, they stopped answering calls. AND REFUSED TO REFUND THE MONEY even Though nothing was moved! NEVER USE THIS COMPANY!!!! THEY HAVE FAKE REVIEWS AND YOU MAY NEVER RECEIVE YOUR THINGS AT YOUR NEW HOME! RUN FAST AND PAY GREAT MOVERS! ITS WORTH THE MONEY. THEY DONT CARE ABOUT A CUSTOMER. They care about The MONEY$$$$$$$ And the Cost will be EXTREMELY HIGHER WHEN MOVER ARRIVES. It's a Gimmick don't waste your time on a Headache with this Company!
