Horrible Moving Experience
Ken
Submitted this review about
High End Movers
Review made Live: 5/14/2018 5:29:59 PM
Quote was low by 25% even though I sent photos of every item in small apartment. On arrival the mover required more money within 5 minutes on site. They threatened to cancel the move if I didn't agree to additional fees. I switched to this mover because they promised that the quote would be correct. Don't believe anything that the salespeople say and make sure EVERY item is on the inventory list. They wouldn't give a delivery date other than 1-14 days and didn't find out until 3 days after they received the furniture. I had to follow up 3 times to remind that an Insurance certificate had to be received before by the new apartment before delivery. It still wasn't sent and it took 30 minutes of my 3 hour elevator reservation to handle it. When they arrived they only sent ONE person. He was amazing but my wife (I was working) had to help move furniture or we wouldn't have moved in within the 3 hours allotted (Miami High rise). Despite my many complaints including informing "the owner" I received no call for compensation or even an apology for the terrible service. My advice - look elsewhere for movers.
