Missing hd television
L. Garcia
Submitted this review about
Global Transportation
Review made Live: 12/1/2014 3:51:00 PM
Ok here goes! Global transportation experience was our first and only major move made due to our volume of belongings needed to be shipped from Chicago, il to Cape Coral, fl. Wonderful job packing and supervision under Boris/workers! Unfortunately wasn't informed of added price when packing truck per cubic ft? $1,200 more than estimated price quoted! Ok, np, dealt with it! Problems occurred when delivered quickly I may add, but the driver and his hired Florida help had a money issue and the Cape Coral Police were called with half our furniture still in semi at 8:30pm on a Sunday night!!!! We even tipped the hired help more than they were getting from global? Figure that out! Issue resolved finally, furniture completed about 10pm and after checking informed driver my 42" Panasonic HD TV was missing!!! Notation was made, told to contact customer service, and there relocation consultant, Joe Taylor. Well, after a month of calling and talking to people like Mallie, Julian, Eric the warehouse manager in Illinois who told me my tv is found in warehouse but can't tell me when it's on next shipment to fl and a dispatcher named Tom and ALL telling me they will check and call me back! Right! NO ONE has returned my calls at all!!! JULIAN told me to file claim, which I did, he will check, which he didn't and I'm in limbo as to the whole situation! Complete runaround with this company!!! Sure my TV is in a company workers home enjoying my lost and my major problem is their people saying they will call back and then their lips are sealed to my problem!!! BBB informed, claim filed, see how long it takes to get compensated at a lower value I'm sure! But, had to finally get this off my chest!!!! Last and not least, check your items after delivery!!! Especially your HD televisions! And prepare for broken promises if something is missing! Don't believe those words WE WILL CALL YOU BACK!!!
