Very poor experience with Fine Line Relocation this past summer. I wish I had gone with a different carrier. I did fire them and hire a different carrier because I was so upset with what they were doing, but they kept my deposit. They were nice at first but once they took my deposit they became very difficult to deal with, would not respond to messages, told me they would give me a refund and then didn't, other lies, I could go on and on. Checking out the FMCSA federal site I see that they are not allowed to operate any longer because of "Refusal of audit/no contact". The TXDMV.GOV shows the state has their status as revoked. They had non-compliance with consumer protection requirements and non-compliance with insurance requirements (penalties assessed). The TX DMV has the address of the company as Plano now, I'm guessing it is the owner's personal address. I wish the feds had shut them down sooner. The "F" rating by BBB is appropriate. If they open back up, avoid them at all costs.
