Continental Van Lines is dishonest and rude with your move!
Rebecca
Submitted this review about
Continental Van Lines
Review made Live: 9/4/2012 4:47:00 PM
I could not believe the horrible customer service I got from this company. I have never been treated with such disrespect in my entire life. Whatever you do DO NOT USE THIS COMPANY. EVER.
I read reviews like this and thought "Hey, every mover probably has some bad reviews", but that was a mistake. I was scheduled to have my delivery at the end of the month. Maggie, my customer representative, called me the week before my move and harassed me into changing my dates to an earlier than agreed upon date. I at first said no, and she became horribly rude to me and made me so nervous about the safety of my move that I finally agreed to the switch. However, when I called to ask about which day my move was happening, nobody responded to my calls. They ended up coming on a morning where I was at work, and I had to run home to finish packing.
Continental Van Lines are rude, dishonest, and careless with your move. Please for your own sake and peace of mind, do not hire them!
Note: They claim they are not a moving broker, but that's exactly what they did, and that's why I had problems of the drivers not contacting me!
