This review is long overdue, as AMS (and Preferred Relocation) helped me move cross-country from San Francisco to Boston in August 2011.
First, regarding AMS, Josh Robinson was just terrific. He was always available when I was fretting about something or other, and he spent lots of time on the phone with me, explaining things to my satisfaction. The move went very well in every way.
Second, regarding Preferred Relocation. I got my knickers in a bind because I had chosen AMS as my movers based on their stellar customer satisfaction ratings. But then I discovered that PR would be doing the actual move, and they had a horrible rating (at least last year). So lots of angst ensued, and phone calls to poor Josh Robinson at AMS, trying to get some guarantees that all would be well. It went great! The first quote below is from an email thanking Josh Robinson; the second is from my husband, who was also present for the move.
1. "I want to thank you and the guys at Preferred Relocation - Alex, Josh the cross-country driver, and Sebastian & Juan, the delivery guys - for all your assistance in my move from San Francisco to Jamaica Plain. Everything went so well, despite all my worries and fretting! The men at Preferred were polite, friendly, helpful, and clear throughout the process. And I want to thank YOU especially for your patience with me throughout the moving process."
2. "Both at pick-up and delivery, the movers XXXJosh single-handedly for the former, Sebastian and Juan for the latter XXXwere careful, even respectful of our appurtenances, both furniture and boxes. At delivery, which occurred on schedule, the movers were solicitous about positioning everything exactly where we desired, as we checked off each item on our personal inventory. This proved a successful move, nothing lost, nothing damaged."
Thanks again, gentlemen!
