Horrible, horrible experience....The move from hell! We moved from Santa Fe to NYC and some of our items did not arrive until 3 months later and we damaged beyond belief. It was only supposed to take a week to 10 days. The remainder of our items were stolen and never showed up. There were boxes that were not ours but made to look like they were with similar writing. We got at least 5 boxes of items that did not even belong to us and we refused them...who knew if they made it back to the original owners. We filed a police report and they got no where when them. You can't even get their address in Dallas where they operate.
We thought we did our homework by researching this company first only to find out that the positive reviews they have posted are bogus. They are crooks and that is about the kindest thing I can say about them. You are better off getting a Uhaul, at least you know your items will make it with you especially if you value your possessions.