Con artists - worst move ever
Frank S. Elder
Submitted this review about
Worldwide-Van-Lines
Review made Live: 2/25/2011 1:39:00 AM
As mentioned by many others: This was the worst move we ever had. We have moved with commercial movers 6 times in the past 45 years and never had an experience like this. They were to have come on Aug 30 or 31. Did not show up till about 4 pm on Sept 2 in a rental truck that was obviously too small. In the middle of the move they took Labor Day weekend off for 3 days. This resulted in our having to pay rent for the additional days we were in the house in Ogden On the days they did show up it was always 11 a.m. or after and then were miffed when we didn't want them to work far into the night. We are both in our late 70's and that was just not acceptable. They came totally unprepared with no specialty boxes that the rep assured us they would have. We had packed a lot of our things but the things they did pack were just thrown in boxes and none were labeled. It has made unpacking a living hell. There was damage to a number of things but we have been unable to get any satisfaction as they will not send us claim forms and will not answer any of our phone calls, letters or e-mails. They thought we had $ because we were Srs. and they managed to charge us triple what the original bid was. It appears that they bid low and then make up for it with the exorbitant amount they charge for overweight loads. We filed a claim with BBB but have had no satisfaction. We cannot hire an attorney because they took $5500 over and above their bid amount. Why are companies like this allowed to be in business? It appears that they tend to pray on the elderly.
