Horrible move. Terrible customer service.
Darin Dell
Submitted this review about
united van lines
Review made Live: 12/4/2017 1:43:06 AM
Numerous problems make me wish I never moved! What makes it worse is that United Customer service gives you the run around and tries to deny any wrong-doing. The movers left our stuff outside during a thunderstorm while they sat in their truck and stayed dry. They put a hole in my living room wall with my couch. The broke the threshold of my front door. When unloading the truck they ran the moving dolly off the side of the truck ramp multiple times. My carefully packed boxes smashed to the ground. Boxes marked fragile where stacked below boxes marked heavy. The SPIT sunflower seeds all throughout my new house! United Customer service is absolutely horrible. I spent weeks just trying to reach someone who would take my complaint. They just kept shifting my call around to someone new each week.Finally after months of complaining United hasn't done anything to resolve my problems and I am still finding damaged items.
