Did not provide service paid for by me
Janna Parker
Submitted this review about
SelfmovesUSA
Review made Live: 6/10/2014 11:35:00 PM
The week of my move, I received a call from Kevin that the air-ride truck that I had already paid for would not be sent. Instead, they sent a freight company. Additionally, it did not come with moving blankets so I had to go out and rent the necessary blankets adding to my cost. No partial refund was given. He made a smart remark that I should be grateful because he could have just cancelled. Poor customer service all around. Needless to say, my antique dresser did not do well with all the bumping around in a freight truck instead of the air-ride that I was promised. He called two days before the trailer delivery and I had already paid. It was a little late to try to find a new company in the middle of July. Don't use them
