I had a rep from this company come out to my house and itemize all items being shipped from New Jersey to Arizona. The rep said it would be 897 cu ft at 4.00 dollars each. total cost of move was 3588.00. I agreed and have a written agreement from moving company as well as pictures of everything we where moving. Then the movers showed up and loaded half the truck and told me it would be another 1700.00 dollars. They knew we had a written agreement with there company and I showed them and itemized list that there company did in person. The company did a bait a switch and said it was more because the rep was wrong. We did not have any other items we added we actually had less then was the rep counted. Then when the movers delivered to Arizona which they told me 7 days and it took 12 days. I walked out to the truck where the doors were open and on the top of the inside roof there are marking by numbers to mark cu. ft. and were mine started was 1850 cu. ft and ended at 2550. cu ft which is only 700 cu ft. which I do have pictures of as well as I took on my camera where my items started and stopped.. Once the driver opened the doors on both sides I took pictures of were my items started which was at marker 1850 on top and ended at 2550. which at that point I asked the driver what does those number stand for and he stated that is cubic feet. So I was charge for 5200.00 which is way off of 3588.00 and I lived in NJ and they charged me New York taxes and said I must pay also a 15% tip. This was all told to me once they had the truck half loaded, and I told the rep this is not what I was told. He then stated for them to off load the truck and not do the job it would cost me 1000.00 dollars to unloaded the truck so I was trapped. Then I have alot of damaged items which can not be replaced as they are antiques and told the drive they are broke and states just glue it. I also have allot of spood which was broken. Please look into this matter and the companies bait and switch tack ticks. And also how they have customers sign some paperwork before they load with no pricing on it or details and tell you it is just a form to approve them to load and then when the truck is half loaded start filling it in with numbers and then charge you more then what was agreed upon.
we agreed on I agreed on 3588.00 not 5200.00 dollars I got trapped into that with there bait and switch tack ticks. As pictures dont lie and shows I only had 700 cu. ft not 1312 cu ft. I have picures of everything and a written which here is a few statements in the agreemnent as it states ALL INCLUSIVE and ***ABSOLUTELY NO HIDDEN FEES*** which was a lie This quote is an all-inclusive move at $4.00 FLAT PER CU/FT. That includes: *THE MOVERS DISASSEMBLING AND PADDING OF ALL FURNITURE (AT YOUR REQUEST) *THE MOVERS PACKING AND CRATING ALL BREAKABLE ITEMS (AT YOUR REQUEST) *THE MOVERS DISASSEMBLING & REASSEMBLING *THE MOVERS LOADING & OFF LOADING *TRUCK EQUIPPED WITH UNLIMITED AMOUNT OF BOXES AND PACKING MATERIALS (FREE OF CHARGE) *NO CHARGE FOR FUEL, MILES, *30 DAYS FREE STORAGE WITH ZERO HANDLING FEES ***ABSOLUTELY NO HIDDEN FEES*** $4.00 FLAT per Cubic Ft. to AZ. Is a flat price ALL-INCLUSIVE move and cannot be changed by Out of State Movers. The cost per cu/ft. will not change if the total shipment takes more or less cubic ft. Truck would be calculated to reassure our clients. Should You Have Any Questions or Concerns, Please Call. ESTIMATED VOLUME BINDING FLAT PRICE PER C/F TOTAL PRICE 897CF. $4.00 $3,588.00
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