Quote Doubled on Pick-Up. Stay Away.
Robert Durnin
Submitted this review about
Guardian Moving & Storage
Review made Live: 11/16/2011 8:43:00 PM
Original Quote: 2200. After it had been loaded onto the truck: 4600
Guardian logistics epitomizes the issues facing industry in the United States; negligent management, unjustified surcharges which border criminality, and reliance upon illegal or indigent labourers for grunt work. The quote we were issued by the company doubled in price in the moments after it went on the truck (hours before our transnational move) with the suggestion that it could be disputed later when it was reweighed at the warehouse. The labourers on the delivery were street walking drug addicts, one of which locked himself in the bathroom for almost 20 minutes and exited with pin-sized pupils. The management, in addition to being negligent and ineffective, responded aggressively enough to my concerns that it would seem it were commonplace for them to find these type of complaints from customers.
Any one would have been a better choice, and I cannot underemphasize my disappointment.
r
