DO NOT USE THIS COMPANY!!!!
Krystal
Submitted this review about
experience moving
Review made Live: 6/9/2011 7:44:00 PM
DO NOT USE THIS COMPANY!!!!!!! My husband and I received an in-home estimate on our move with this company. The estimate (which on their website says is binding) was $2050. We chose to continue our move with the company. When they arrived 2 hours late to pick up our items, they loaded our entire home into the truck and told us the total was a little over $3000. My husband immediately called the owner who also gave us our quote and he said he wasn't sure what the extra charge was and since he wasn't at his computer he would get back to us the following day. We reluctantly signed the agreement since our items were completely loaded and the owner stated he would help us figure something out. The next day, the owner did not call us back. After numerous calls and messages, we called him using a different phone number and he picked up. He raised his voice at my husband and told us we signed the contract so we were forced to pay over $3000. He explained the extra charges as covering our couch and 2 tvs with blankets. He had no reply when asked why he did not include this in our quote and why wrapping 4 things cost over $1000. He hung up on my husband and never answered our calls again.
