These people kept my money & I did not even use their services! They lied to me for 2 straight weeks in a row giving me different stories about my refund. They then blamed my bank for not refunding me my money. The last time I called them I told them I was calling the BBB to report them. The so-called manager said to me, "so what, go ahead", and hung up on me. When I filed my complaint I was told the list goes on & on about complaints made my customers. This moving company is sad and pathetic. I do not recommend them at all!