Horrible Experience!
Michelle
Submitted this review about
AmeriCarrier Van Lines
Review made Live: 4/21/2013 5:07:00 PM
Despite being assured that my things would be delivered within 7-10 days, it was 3 weeks. Two dates were scheduled with no arrival, and no contact from the company informing me of the delay. I sat in an empty house during the Christmas holidays waiting for my things to arrive.
When delivery was finally made, my queen size box springs and mattress, a $500 portable massage chair and 4 boxes containing my cookware, dishes and various household items were missing.
I filed a claim with the insurance company, but just two weeks later was notified that they had been terminated by AmeriCarrier, and that despite being the insurers during my move and at the time of my claim, they were not moving forward with financial reimbursement.
I have called AmeriCarrier repeatedly and have not received the courtesy of a return call. I then reported them to the US Department of Transportation.
Please, do NOT use this company for your move!