They were Juan and two workers who came on time, started packing everything, loaded my things carefully and took a great care about them. There is not a single scratch or a dent. My things are intact, and that is also what Dee told me- excellent service for a reasonable price. That was what I needed since I had a long distance move from NJ to PA. I thought it was going to cost me a lot, but it did not. Alpha & omega moving & storage provide excellent customer service and take a great care about your stuff. If you hire them, you do not need to worry about anything going wrong with the move. I would definitely hire Alpha & omega moving & storage again.