Actually I was very pleased after I called First National for the first time. They were very cooperative, helpful, and easygoing. I was worried about the conditions of my furniture because it was not basically mine, but I have to say that I was more than impressed from the condition of the furniture. I have used different companies before, but I have never encountered this kind of welcoming before. I have to say thank you guys for helping me. It was a real dilemma to find the company that care about your belongings exactly as they belong to them. Highly recommended